Frequently Asked Questions (FAQ) | CelebriTee Apparel
Q: How do I place an order?
A: Simply browse our collections, select your desired product, choose the correct size and color, then click "Add to Cart." Proceed to checkout to complete your purchase.
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.
Q: Can I modify or cancel my order after placing it?
A: Since each product is made to order, we can only modify or cancel orders within 12 hours of purchase. Please email us at info@celebriteeapparel.com as soon as possible.
Q: Do you offer free shipping?
A: Yes! We offer free shipping on all orders—no minimum purchase required!
Q: How long does shipping take?
A: Orders are typically processed within 2-5 business days and delivered within 5-10 business days, depending on your location.
Q: Do you ship internationally?
A: Currently, we ship within the U.S. only. International shipping will be available soon—stay tuned!
Q: How do I choose the right size?
A: We provide detailed size charts on each product page. Our t-shirts are unisex, so women may prefer to size down for a more fitted look.
Q: What is your return policy?
A: Since all items are made to order, we do not accept returns or exchanges unless the item is damaged, defective, or misprinted. Please check our full Refund Policy for details.
Q: What should I do if I receive a damaged or defective item?
A: Please contact us within 30 days of receiving your order at info@celebriteeapparel.com with your order number and clear photos of the issue. We will send a replacement at no extra cost.
Q: How long does it take to process a refund?
A: If approved, refunds are processed within 3 business days and will be credited back to your original payment method. Bank processing times may vary.
Q: How can I track my order?
A: Once your order ships, you will receive an email with a tracking number and a link to track your package.
Q: My order hasn't arrived yet. What should I do?
A: If your order hasn't arrived 30 days after the expected delivery date, contact us at info@celebriteeapparel.com, and we’ll investigate the issue.
Q: How do I take care of my printed apparel?
A: For best results:
Wash inside out in cold water
Use mild detergent
Do not bleach
Tumble dry low or air dry
Do not iron directly on the print
Q: How can I reach customer support?
A: You can email us at info@celebriteeapparel.com or message us via our social media pages.